Since the day that I have been introduced to the Mayo Clinic, I have been a fan of Mayo Clinic.
The Mecca of Healthcare, as the hospital is popularly known, holds a simple value since its founding by Dr Mayo over 140 years ago - that the "Needs of the Patient come first". This simple value of putting the patient first and team-based medicine has put Mayo Clinic at the forefront of Medicine. Many patients come to the Mayo Clinic looking for miracle because they have been to many other healthcare facilities and found no firm diagnosis for their conditions and little hope of recovery. Many at Mayo Clinic did in fact receive their "miracles" and their positive "word of mouth" has helped to build trust at mayo Clinic.
There are many Mayo Clinic lessons for us at JGH. Prof Leonard Berry's book on "Management Lessons at mayo Clinic" is such an inspirational and delightful read. Today, many of us have the pleasure of listening to Prof Berry's lecture at Alexandra Hospital. The pictures below show his summary on the lessons from mayo Clinic.
Thanks Prof Berry for bringing to us the inside story of the Mayo Clinic!
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