Mobile Phone Bill too complicated!!

Has anybody tried to read their mobile phone billing statement recently? Or have you given up, like me?

The complexities in billing when you have a multi-sim, broadband on mobile, Blackberry, auto-roaming add up. There are "surcharges", "discounts", "rebates" that do not seem to add up, plus broadband use on blackberry that is docked against your mobile broadband subscription when you actually surf the internet on a blackberry. Ask your Telco and they will tell you to check your APN - go to "Options", "Advance Options" and then TCP, if it is "empty" there are no charges for using the internet on blackberry, otherwise it is chargeable and not part of the BB subscription. Gosh, how will anyone know such garbledegook! Access the internet via YahooMail or Gmail other than the Blackberry browser and the data charges will be docked against your mobile broadband - gee that makes sense!

Try calling your Telco and they too will need to take time and study your questions on billing and revert to you hours or a day later.

IDA has made a good decision on number portability. People as frustrated as me will switch even when it means paying the hefty penalty just to make a point!